Tag Archives: G&C Plumbing and Heating

5.13.18c

Heater’s Last Stand

Raise your hand if when you turned off the heat last month you were amazed your system lasted through winter because you’re pretty sure it’d been circling the drain since Thanksgiving.

Hands down.

Greg and Brandon Sheck from G&C Plumbing and Heating know you don’t want to talk about heat after the winter we just survived, but now is actually the best time of the year to make some critical decisions about your heating system. “Because you don’t need it right now,” said Grand Master Plumber Greg Sheck. So, whether you’re certain of your system’s impending death or just curious, Greg and Brandon want you to do them a favor…

Go over to your heating system, right now, and run a quick test to make sure it’s in proper working order. “Don’t worry, running a test on your heater isn’t technically the same as turning it on,” said Greg for those still suffering from the psychological effects of March.

  • Move the thermostat switch to the “heat/on” position and turn it up at least 10 degrees higher than the actual room temperature.
  • Listen carefully. Within a few minutes, you should hear your heating equipment jump into action.
  • If the equipment doesn’t start up, press the reset button on your burner’s relay. Press it just once.
  • If your system still doesn’t start, consider these points:
    • Are the emergency switches on? (There may be two: one at the stairs and one at the unit)
    • Did the fuse or circuit breaker for your equipment trip?

If the system kicks on, good! But, Greg wants you to consider a few things while it’s humming:

  • How many times in the past three years have you had the system serviced? Check out your service history to review the dollars spent. “If the numbers are creeping up there, you might want to invest in a new high-efficiency system instead of return-repair visits,” said Greg.
  • Are there any abnormal smells or funky noises? A bump or two from the basement is to be expected, but “if you hear excessive humming, clunking, banging, or smell strange odors, that’s not good and even if you don’t replace the system, it certainly needs a check-up.”
  • Is the air dry or dusty? Noticeable amounts of dust or drastic changes in air humidity can be symptoms of a declining heating system.

“We don’t want folks to sit back, enjoy their spring and summer and then find themselves in October with a faulty system,” said Brandon Sheck. “That is actually the worst time to make critical decisions about your heating system because that’s when you need it.”

G&C is pleased to offer financing options for pro-active customers this spring. “We have a 12-month financing option with 0 percent interest if you pay it off in said months, or longer terms like 60 to 84-month options for about six to nine percent interest,” said Brandon who is glad this gives customers peace of mind about coming up with money upfront for something they don’t even want to talk about when the weather is nice.

If you’re suspicious that your heater may have made its last stand over the winter, call the guys at G&C Pluming and Heating to get some honest advice and suggestions about what you should do right now.  In addition to financing options, Greg can tell you about some helpful MASS Save rebates that will also help.

We’ll tell you all the details next time!

g&c-awards

Plumbers Without Cracks

To follow-up on G&C Plumbing and Heating’s THIRD Angie’s Super Service Award, we figured we’d fill you in on how this A + customer service providing and major award-winning team does business!

Father and Son

It’s incredibly refreshing to know that when Greg and Brandon Sheck come into your home they are acting not only as excellent customer service providers, they are also acting as a father and son team – there is a level of respect and care in this working combination that elevates the service they provide to something pretty cool.

“My dad taught me from a young age to be respectful. That’s why we both think it’s important to wear booties on our shoes in our customer’s home, place mats down for our tools to protect our customer’s floors, and pick up after ourselves,” said Brandon who probably takes his shoes off at home too.

“One thing we hear often is how we’re the only plumbing company to answer the phone or to return a phone call. Not just within a day or so, but to return the phone call at all,” said Greg who is super happy is wife Christine is great with customers on the phone.

Over the years, the father and son team has added crew members to their A+ business. Even though the “new” guys may not be related, Greg and Brandon treat them like family and expect them to treat customers in the same fashion G&C has always run the family business.

  • They believe in treating people how they would like to be treated.
  • They get a lot of work from word of mouth and strive to keep those words positive.
  • They are polite and personable with customers and even their pets.
  • They feel it’s a lot easier to be nice to people than to be mean to them.

Greg’s Story

Greg worked for the same plumbing company for 14 years and was fairly happy until his boss changed his business model in an attempt to make a quick buck and “things went downhill real fast,” said Greg.

In 2005, G&C Plumbing and Heating was born.

As a Master Plumber of his own company, Greg worked for well-known builders and general contractors in the Franklin, MA area until the housing crash of 2009, when “five general contractors filed for bankruptcy all at the same time -that was tough,” said Greg.

Always an optimist, Greg used the crash as an opportunity to change the G&C business model and started working exclusively for homeowners doing residential service and repair work. “Turns out it was the right move, business has never better.”

Brandon’s Story

Brandon participated in wrestling year-round and it taught him a little something about having a strong work ethic. He took his energy to Westfield State where he was regularly on the Dean’s List and eventually graduated with a 3.3 GPA in Business and Marketing.

“During summers and school vacations, I would do plumbing with my dad to earn spending money for the next semester,” said Brandon. But, after a few years of working with his dad, he started to realize he was incredibly talented at the plumbing practice. He enjoyed figuring out the best way to solve plumbing problems and became serious about learning the trade and family business.

Although their personal and professional approach to business has blessed the guys at G&C with a dedicated client base, Brandon has applied his business and marketing education to help bring G&C Plumbing and Heating’s marketing strategies into the now. His efforts have made finding G&C Plumbing and Heating much easier by focusing on their website, business partnerships, and social media – He was the guy who came up with the idea of writing this absolutely amazing, potentially award winning, blog!

And that’s the story

A father and son team working hard to serve their community. They know your name, and you recognize the G&C Truck as it travels back and forth across southern Mass. It’s a great story when you think of it: A successful local business that helps friends and neighbors.

award

Let’s Hear It for The Boys…

You sang. We know it.

New England’s premiere father and son plumbing and heating team, Greg and Brandon Sheck, who pride themselves in being professionals that return your call, show up on time, and keep their glutes completely covered have won The Angie’s Super Service Award for the third year in a row!

“We would like to thank our customers for supporting us,” said Greg. “This is such an honor and makes all of our hard work worth it.”

In case you’ve just emerged from under a rock, Angie’s List is a consumer-driven organization that collects customer satisfaction ratings on local service companies in more than 720 categories. They provide an exclusive list of these companies to members based on feedback from local consumers.

G&C Plumbing and Heating, along with all the other 2017 Super Service Award winners, had to meet strict eligibility requirements, which included maintaining an “A” rating in overall grade. The SSA winners had to be in good standing with Angie’s List, pass a background check, submit a current trade license verification, and abide by Angie’s List operational guidelines.

Companies are graded on an A through F scale in multiple fields ranging from price to professionalism to punctuality. Service company ratings are updated continually on Angie’s List as new, verified consumer reviews are submitted.

“This award not only honors providers who have excelled in the past year, but also makes it easier for consumers to identify high quality service providers,” said Angie’s List Founder Angie Hicks in a statement. “The Super Service Award logo has come to be a symbol that consumers look for as a sign of quality, and a tradition for many top-rated service pros.”

We knew the guys at G&C did their homework!

The 2017 SSA covers performance from November 1, 2016 to October 31, 2017. Service professionals who have earned and accepted the award will have distinctive badges displayed on their company profiles identifying them as 2017 SSA winners. Companies must earn this award each year based on the prior year’s performance and will have the 2017 SSA badges on display until January 1, 2019.

Give a honk to the guys and their new badge the next time you see them drive by in their famous G&C truck!

Congratulations guys!!

 

bobsled

G&C Knows Heating

In New England, we have a variety of heating systems; furnaces, boilers, and pumps to name a few. When sitting in our living room, enjoying the Olympics, we’re not too concerned about how the heat gets to us, just that it does and that it follows us everywhere in the house.

As the temps outside fluctuate wildly (as they are now), it can be tough on a central heating system and sometimes cause it to go belly-up. Should that happen, the guys at G&C Plumbing and Heating think it’s good to be in the know just in case you have to shop around for a replacement system.

Furnaces

Furnaces are how the majority of North American households’ heat. “This type of heating system is called a ducted warm-air or forced warm-air distribution system,” said Grand Master Plumber and Heating Expert Greg Sheck.

Basically, a furnace works by mixing fuel with air to create a fire. The flames heat an exchanger which produces hot air. The air is pushed by a furnace fan and forced through ductwork downstream of the heat exchanger. “These types of systems used to be big energy guzzlers, but as the demand for conservation has increased, the standards on furnaces have gone up dramatically,” said Sheck.

Boilers

Instead of carrying heat in warm air like a furnace, boiler systems distribute heat in hot water which then gives up heat as it passes through radiators or other devices in rooms throughout the house. The cooler water then returns to the boiler to be reheated.

Long ago they used steam boilers which boiled water and then steam carried heat through the house, condensing to water in the radiators as it cools. This technology, although effective, was very inefficient. Today, boilers are considered top of the line in energy conservation, especially in on-demand systems and radiant heat components.

Heat Pumps

“Heat pumps are basically two-way air conditioners and are very popular,” said Sheck. Heat Pump are often considered the wave of the future for energy conservation. There are a few common types of heat pumps:

  • Air-source heat pumps use the outside air as the heat source in winter and heat sink in summer.
  • Ground-source, or geothermal, heat pumps get their heat from the constant temperature underground.
  • Ductless heat pumps distribute energy through refrigerant lines instead of water or air.

Now You Know

Those are a few of the common central heating systems you run into in today’s heating system market. If you are one of the unlucky few who find themselves heatless as the outdoor temps go up and down like a yo-yo this month, call Greg and Brandon today, they can go over more specifics about which system would be best for your home. G&C knows heating!

master-bath

Recent Project: Master Bathroom Remodel

At G & C Plumbing and Heating we enjoy working on bathroom and kitchen remodels. Take a look at a few before and after photos from our most recent bathroom remodel project.

Looking to update your bathroom? Give us a call; we would love to help!

 

gandc

Exciting Developments on the Horizon for G&C Plumbing and Heating

In the coming months, Greg and Brandon of G&C Plumbing and Heating will be introducing a ton of cool stuff for their customers! There will be set pricing and membership opportunities, so you’re never caught in a lurch if a plumbing disaster strikes. And, they will be upping their game when it comes to bathroom remodeling, too. Keep your eye out, and check in at this website from time to time to see what new and cool stuff is happening with our Plumbers without Cracks.

Of course, they will always remain the faithful and courteous plumbers you can count on and trust. Greg and Brandon pride themselves in always answering the call when you are in need. And now, Christine, Greg’s one and only (and the “C” in G&C), will be the one to answer your call and set up your appointment with they guys. No waiting around for a call back!

Because they always strive to empower customers with as much plumbing knowledge as possible, here are some tried and true tips the guys often recommend to help avoid potential disasters. We like to call them…

Expert Tips from the Trenches.

  1. Dear John – Although it is rare to have your porcelain throne spontaneously explode, it can happen. More likely, a leaky toilet is the result of the working parts inside the toilet failing. When this is the case, slowly but surely, your toilet can waste enough water to fill an Olympic-sized pool.”If you suspect a leak, you or your eight-year-old can run a fun and easy test by pouring a bit of food coloring into the toilet’s tank,” says Greg, a plumber with over 20 years of experience. “If you see coloring in the bowl the next day, you need to replace the flush valve.” A bit of preventative maintenance on your favorite lounge chair can go a long way.
  2.  Don’t Burn Your Pipes or Your Plumbers – Bathroom and kitchen sinks can quickly get clogged with hair, soap residue, and fats. This is a messy problem that can become disastrous if not attended. In the bathroom you can use a wet/dry vacuum to remove small masses, and in the kitchen, flush the drain with a bucket full of boiling water to help oil dissolve. However, please never pour flesh eating products like Drano in your sink. “I can’t tell you how many times I have been chemically burned after opening a pipe to clear a problematic drain,” said Brandon Sheck. These over the counter products run along the bottom of a pipe and burnout a small path along the way, but they don’t actually clean out the problem and often get trapped themselves creating a little corrosive chemical pool that can damage your pipes and the hands that fix them.The simplest way to keep drains running clean is to not put clogging material down there. If you do experience a slowing of your drain, just remember – don’t burn your plumbers! G&C recommends using BIO-Clean. This product is not available in stores and is a blend of bacteria and enzymes. The bacteria are natural, not genetically-engineered. The enzyme concentration is the most powerful on the market and is used by many amazing plumbers such as G&C.
  3.  Stinky Water – “If your water stinks, it’s likely your water heater is to blame,” says Greg Sheck. The internal parts that do the heating in the tank can corrode because they spend their lives in a hot water chemical bath. The by-products of the corrosion mix with your water and cause a horrible smell. If this happens, you need to call a plumber immediately. The chemical breakdown of your water heater’s components is happening too fast, and your water may pose a health risk.
  4.  Washing Machine Check-UP – Another plumbing point that can be become problematic is a set of rubber connection hoses on your washing machine. “These hoses can dry out, burst and the next thing you know, the rinse cycle is happening in your family room,” said Brandon. To avoid this plumbing problem, check the hoses twice year for cracks and blisters. If crawling behind your washer twice a year is going to be a long shot, you might want to call G&C to replace the rubber hoses with steel models and have them install a single-lever shutoff valve that is easy to reach.
blue-bathroom

Updating Your Bathroom – A New Year’s Resolution.

Sure, Greg and Brandon of G&C Plumbing and Heating can come by and fix your leaky robin’s egg blue sink. And, they can come back and reseal your pink toilet. Later, they’ll be back over to stop the water from leaking through the bright yellow tile in your tub.

But, why not get cracking on your New Year’s resolution list and have Greg and Brandon rip all that “nostalgia” out to update your bathroom to a century where they actually still manufacture the parts that make up your sink, tub, and toilet. They can turn your bathroom into your favorite thing in 2018.

G&C Plumbing and Heating are bathroom remodeling experts

Although Greg can talk for hours about the engineering genius behind Victorian era toilet bowls, the master plumber understands the frustrations of living in antiquity which is why he has a general contractor’s license!

“I wanted to be able to provide customers the plumbing expertise required in bathroom remodeling projects, from start to finish,” said Greg about why he felt the license was important to his business. “As a plumber, I am able to see the bigger picture in a bathroom remodel and save customers some money by taking out the middle man. Brandon and I do all the work ourselves and call in experts for detailing and carpentry work.”

Benefits of having it done right the first time

The guys understand what works in a bathroom. From selecting and installing proper tile that you won’t slip on, to determining the best placement for vanities, tubs and toilets; the guys understand the mechanics behind each aspect involved in your bathroom.

The guys think about function when designing a bathroom. From custom shower doors that prevent water from escaping, to installing a handrail in a shower to prevent injury, and installing outlets that shut off if an electrical item falls into water; they think about all of that for you.

The guys focus on efficiency. From installing efficient toilets and shower-heads, to selecting tubs that fill with less water, this know-how can save you some green on water bills. Heat exchangers and more efficient water heaters can save on gas bills. Timers on bathroom fans, better lighting, or a glazed window can save on electricity bills. G&C Plumbing and Heating totally gets this and can get it done right!

Happy New Year!

If you’re ready to ditch the pink tile and those crazy glass flowers holding up your 50-year-old vanity mirror, give Greg and Brandon a call. They’ll be honored to make honest and helpful suggestions to create the bathroom of your dreams in 2018!

holidays

G&C Plumbing & Heating – A Holiday Tale

Clients ask Greg and Brandon Sheck all the time, “Why isn’t it G&B Plumbing and Heating?” Brandon will sort of shrug and tilt his head towards his father, and Greg will blush slightly and say, “The C is for my wife’s name, Christine.” But, there is more to this story, and during this Holiday Season, we thought it would be nice to tell the sweet version!

Young Greg Sheck

Greg found his first plumbing job in 1985. He took the job because it was a $.50 raise over his current job of pumping gas for $5 hour.  “I didn’t know anything about plumbing, but I was pretty into a .50 raise, so I started plumbing on weekends until I graduated high school.” After high school, Greg started plumbing full-time and discovered he really liked it. “My boss pretty much handed responsibility over to me, so I had to learn how to do plumbing the hard way, which usually entailed doing it wrong, getting yelled at, and then doing it again.”

Despite the learning curve, Greg managed to stick it out and in 1990, he passed his Journeyman’s plumbers license. He was offered a great job, and here is where the romance kicks in, he got married to a lovely lady named Christine!

Greg continued working for the same plumbing company for 14-years, but Christine knew he could do more. After raising their beautiful baby boy Brandon, and sweet baby girl Tayla, she encouraged Greg to start his own company – one that was reflective of his business principles. “Over the years, I’d put together a code of how I wanted to treat the people I worked with,” said Sheck.

  • Treat people how they would like to be treated.
  • Make word of mouth the best advertising by striving to keep those words positive.
  • Be exceedingly polite, personable, and honest with customers and even their pets.
  • Return everyone’s phone call.

For all the Right Reasons

In 2005, G&C Plumbing and Heating was born to carry out Greg’s principles. (He’s totally on the nice list.) “I was nervous at first, but Christine never had a doubt,” said Sheck. A family business through and through, Brandon came on board later that year as an apprentice to Greg. The father and son team started working exclusively for homeowners doing residential service and repair work, and Christine answers their phones when the guys are busy on a job. “Turns out it was the right move, business has never been better,” said Sheck.

The moral of this little holiday tale: Listen to the people who know you best, they are usually right. And if you have plumbing, heating, or bathroom remodeling questions, listen to Greg and Brandon Sheck -They know your name, and you recognize the G&C Truck as it travels back and forth across southern Mass. They are your neighbors, and they’ve got your back. Happy Holidays!

shower head

Showerheads and Water Conservation

To round out our showerhead blog earlier this month, Brandon Sheck, Plumbing Wonder and Brilliant Bathroom Remodeler from G&C Plumbing and Heating, is following up on his dad’s impressive knowledge of showerhead history with some input on water conservation and water conserving showerheads on the market today.

WaterSense and the Showerheads

According to the EPA, showering accounts for nearly 17 percent of residential indoor water use for the average family. To help with water conservation, the EPA developed the Watersense label in 2006 as a voluntary program for manufacturers. “The EPA provided specifications for water efficient products and if a manufacturer meets those specifications, the product is eligible for third-party testing, and then rewarded with the right to put the WaterSense label on that product,” said the Brandon.

Standard showerheads use 2.5 gallons of water per minute (gpm). Watersaving showerheads that earn the WaterSense label must use no more than 2.0 gpm. “The WaterSense label is also supposed to ensure that the products provide a “satisfactory shower” that is equal to or better than conventional showerheads,” said Brandon.

A “satisfactory shower” is determined by a showerhead’s water coverage and spray intensity. To compensate for using less water, which naturally results in less intensity, “showerhead designers found it beneficial to aerate their sprays to compensate for the smaller holes in the showerhead,” said Brandon. This resulted in some showers feeling more like a mist then a spray which can feel “less wet.” “Although, some people actually enjoy the misty feeling, so it’s become a bit of a personal choice when selecting a water conserving showerhead,” said Brandon. The following are a few he suggests to clients when they are remodeling their bathroom and want to incorporate a Watersense Certified showerhead:

Nebia
“The device uses a water dispersion system adapted from the agricultural industry to release a thick mist,” said Brandon who stresses that this showerhead may not be for everyone because even the website describes the Nebia as “akin to stepping into a cloud.” But, if you are looking for maximum water conservation, the Nebia uses just .75gpm on its normal setting and only slightly more on its high-pressure setting.

High Sierra
This is a more traditional water conservation showerhead found in many of the newer bathrooms today. The Sierra has a pivoting head which allows people to focus the water where they’d like. “With only a 1.5gpm, this low flow showerhead feels a lot like a traditional showerhead, but with some serious water conservation,” said Brandon.

Speakman Retraction
Another traditional design, this retraction showerhead pulsates to simulate the feeling of high pressure. “It does a good job recreating the traditional showerhead feeling,” said Brandon. The design has a single function spray setting that concentrates water pressure with a turbine-powered engine. It is also WaterSense Certified at 1.5gpm.

Delta Showerheads with H2O Kinetic Technology
“These showerheads make a wave pattern which simulates the feeling of being splashed to create more pressure,” said Brandon. Inside the showerhead, water is channeled through a series of chambers that generates velocity and sculpts the water into a wave pattern. “The good news is, there are no internal moving parts inside the head that will break or degrade over time,” said Brandon.

Personal Choice

The showerheads above each provide a unique shower experience that some people might enjoy, and others may not. As for Brandon, he’s a fan of that traditional shower feeling that delivers maximum spray intensity and a satisfying wet feeling. If you want to learn more about the various showerhead options out there, give the guys at G&C a call and they’ll gladly give you their two cents on any questions you have. And, if you are thinking about remodeling your bathroom, G&C can take care of the whole thing for you!